IT Administrator and Helpdesk- مصر


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IT Administrator and Helpdesk

- وظائف مهندسين برمجة, مصر

IT Administrator and Helpdesk is urgently needed for a post-production house, located in Heliopolis

• installing and configuring computer hardware operating systems and applications;
• monitoring and maintaining computer systems and networks;
• talking staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
• troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• replacing parts as required;
• providing support, including procedural documentation and relevant reports;
• setting up new users’ accounts and profiles and dealing with password issues;
• working continuously on a task until completion
• prioritizing and managing many open cases at one time;
• rapidly establishing a good working relationship with staff and other professionals,
• testing and evaluating new technology;
• Conducting electrical safety checks on computer equipment;
• Capable of working under pressure.
Working hours
Due to the nature of the work, you may be expected to work shifts or be on call. It may be necessary to work extra hours to finish a job.
• A bachelor degree of computer science or similar
• Minimum 2 years of experience
• CCNA and MCSA is a plus
• Linux and OS X Operating Systems knowledge is a plus

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  • Country: مصر

مجالات الوظائف: مصر. أنواع الوظائف: وظائف مهندسين برمجة. الوظائف المتعلقة بـ: IT Administrator and Helpdesk.

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