IT Help Desk
About the Job
— Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
— Maintain and install finger print devices,DVR and Camera’s.
— Perform data backups and disaster recovery operations.
— Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
— Plan, coordinate, and implement network security measures to protect data, software, and hardware.
— Configure, monitor, and maintain email applications or virus protection software.
— Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
— Load computer tapes and disks, and install software and printer paper or forms.
— Design, configure, and test computer hardware, networking software and operating system software.
— Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
— Confer with network users about how to solve existing system problems.
— Analyze equipment performance records to determine the need for repair or replacement.
— Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
— Maintain an inventory of parts for emergency repairs.
— Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
— Good knowledge about windows servers and Active Directory (Domain Controller)
— CCNA /MCSA
— BSC of engineering or computer science is a must
— Age: From 22 to 26
— Males Only
— Very Good command of English
— Salary: 1500 – 2000 L.E
Experience: Minimum of 1 years of experience in IT
— Location : Maadi
— Working hours : 9:00/10:00 AM to 6:00/7:00 PM