IT Technical Support- مصر

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IT Technical Support

- وظائف مهندسين حاسبات ومعلومات, مصر

IT Technical Support
• installing and configuring computer hardware operating systems and applications
• monitoring and maintaining computer systems and networks; • talking staff through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
• troubleshooting system and network problems and diagnosing and
solving hardware or software faults;
• replacing parts as required;
• providing support, including procedural documentation and relevant reports;
• following diagrams and written instructions to repair a fault or set up a system;
• supporting the roll­out of new applications;
• setting up new users accounts and profiles and dealing with password issues;
• responding within agreed time limits to call­outs;
•prioritizing and managing many open cases at one time;
• rapidly establishing a good working relationship with staff and other service providers ;
• testing and evaluating new technology;
• conducting electrical safety checks on computer equipment.
University Degree ­ Minimum 1 to 2 years Experience (Previous experience in a relevant position is preferable)
Experience 1 -­ 2 Years.

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  • Country: مصر

مجالات الوظائف: مصر. أنواع الوظائف: وظائف مهندسين حاسبات ومعلومات. الوظائف المتعلقة بـ: IT Technical support.

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