“We Are Hiring: Operations Manager.
In Office – Full Time
We are a growing IT business providing hotels IT products and solutions. Our company is located at Saudi Arabia, we are looking for talented people to support our business in the fast-growing hotels market.
Key job responsibilities:
Liaison with top management and contribute towards the achievement of company’s strategic and operational objectives. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
Manage customer support. Plan and support sales and marketing activities.
Coordinate, manage and monitor the workings of various departments to perform quality controls and monitor KPI’s
Plan, Recruit, train, supervise and appraise human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.
Cater to clients’ or personnel’s concerns.
Monitor, manage and improve the efficiency of support services such as Facilities, IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions. Provide technical support where necessary.
Required Knowledge, Skills, and Abilities:
Critical thinking and problem solving skills
Adequate IT skills to be able to use editing software, to collate, to store and to present market data effectively using computer technology. Certainly fast typing skills is required to improve efficiency.
Leadership and organizational skills.
Planning and organizing skills.
Negotiating, influencing and conflict management skills.
Fluent English and Arabic speaker and writer.
Committed to the company culture that emphasizes quality, continuous improvement, and high performance.
Education and Experience:
Hotel School or University degree in business administration, commerce, management, industrial technology or
. Certain schools offer bachelor’s and master’s degrees in operations management or related field.
Industry relevant proven working experience as operations manager