SIGMA IT is hiring
Senior System Engineer
.Provide on-site customer support services for SIGMA IT customers and partners.
-Responsible to plan the development of less senior resources and support them where required.
•Capable to scope, size, design, implement, configure, troubleshoot and document for various systems and solutions.
•Deliver Training Services for different solutions as on-the-job training as and class training.
• Representing SIGMA IT in technical discussions with the customer, the partners and the technology vendors.
•The successful candidate must possess excellent client-interfacing skills for technical support.
•Provides problem isolation and resolution using system software, diagnostics, analysis and known troubleshooting techniques.
•Candidate must possess strong troubleshooting skills, be detail-oriented, able to manage multiple assignments and meet scheduled deadlines with minimal directions from management
•You must be able to work autonomously on various assignments and be able to discern how to approach complex and difficult issues.
•Be ready to travel for short and long term assignments outside Cairo and outside Egypt if required.
Qualifications and Requirements:
•BSc Engineering Degree
•5 -6 years of diversified experience applying multiple infrastructure technologies and working in more than one area of infrastructure technology.
•Proficiency with a wide range of Hardware Platforms such as Oracle, Sun, IBM, etc. with different types of machines.
•Support of various Operating Systems including: #Oracle Unix (Solaris, Linux), AIX, #RedHat Linux
•#Storage Technologies and Solutions (SAN, NAS) with different vendors such as Oracle, EMC, etc.
•Clustered and High Availability Solutions for Oracle, EMC, RedHat, Symantec, etc.
•Backup Solutions for #Oracle, #EMC, #Symantec, Veritas, etc.
•Virtualization, Mobility and Cloud Solutions such as OVM, VMware, , etc.
•Professional Skills of Leadership, Communication, Presentation, Team Work, Time Management, Organization, etc.
•Technical hands on for various systems and technologies.
•Project management knowledge and skills is a plus
•Very good in interfacing and presenting to customers.
•High dedication ownership.
•Familiar with Vendor Support procedures and Vendor Management
•Effective Communication Skills with high abilities in both Arabic and English Languages.
•Vendor Certifications for different technologies and solutions are required.
– Very Attractive Financial Package.
– Medical and social Insurance.