Technical Support Engineer- مصر

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Technical Support Engineer

- وظائف مهندسين الدعم الفنى, مصر

Immediate Hiring [Technical Support Engineer]
We are looking for a Technical Support Engineer to help build out and maintain our SLA with our customer, to be the first line of support to our customers, and to configure and install our solutions and services.
The candidate will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security.
-Install, configure and support our solutions and services for our customers
-Manage and monitor all installed systems and infrastructure
-Install, configure, test and maintain operating systems, application software and system management tools
– Proactively ensure the highest levels of systems and infrastructure availability
– Participate in the design of information and operational support systems
– Provide 2nd and 3rd level support
– Liaise with vendors and other IT personnel for problem resolution
Monitor and report on project status
– BS/MS degree in Computer Science, Engineering or a related subject
– Solid networking knowledge and practical experience (OSI network layers, TCP/IP)
– Experience with Microsoft systems e.g. Win server, Exchange, and SCCM
– Experience with UTM firewalls specially FortiGate
– Experience with virtualization and containerization (e.g., VMware, Virtual Box)
– Experience with monitoring systems
Interpersonal skills
– Self-confidence, positive attitude, and communication skills
– Critical thinking and problem-solving skills
– Time management skills
– Excellent speaking and writing English skills


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  • Country: مصر

مجالات الوظائف: مصر. أنواع الوظائف: وظائف مهندسين الدعم الفنى. الوظائف المتعلقة بـ: Technical Support Engineer.

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